The number one problem that change agents have in leading organizational change is the resistance from middle and senior managers and professionals. They don’t respond well to change programs. Potential change threatens their self-esteem. Their (1) Value – in classic …
When people smile and use a pleasant tone of voice your Elephant can’t help noticing, and most importantly, copying the emotion. It does exactly the same thing when people are being rude to each other. Remember, the number one neural drive for the …
The structure of our mind “Thirty years of neuroscientific research has demonstrated that we have two minds—rational and emotional—that work together to shape how much and how well we work. The emotional mind constantly “reads” every situation we’re in, instantly …
In our everyday talk, our cultural learning automatically provides us two things: a perspective on life and a storehouse of knowledge about the physical and social worlds we inhabit. Culture is the way of life of one generation teaches to …
Despite our ancient cultural beliefs and over a century of focus on rational thinking in the world of business, we now know that we can’t even make a conscious decision or speak without both our Rider (rational) and our Elephant …
The Flow of Talk: Connect In this article and the next I am completing the “three process” model that explains how and why we talk the way we do. As I pointed out in a previous article, when our Elephant …
D. Descriptive language. I. I – messages. A. Ask appreciative Questions L. Listen Actively U. Understanding First E. Emotional Self-Management: Last Things, First In calming your emotions and asking yourself a question, you become mindful in the moment. You’ve …
Learn more about energising managers who help shift organisational culture toward engagement. Understand the emotional mind and how solutions built on “Bad Beliefs” can foster misery in the workplace. Bad Beliefs About Change from Communicate For Life Ltd.
70% of the working population is disengaged, how do you as a manager tackle that among your employees? Featuring quotes by the Chairman of Gallup, this deck provides a view into mindful management & driving employee engagement. Do You Want …
I want you to hear the emotions – and voices being used to communicate them – in the following “before and after” videos. Use the graphic below for guidance in identifying the voices you hear. It is a summary of …